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Satisfied customers help recruit new customers through positive word-of-mouth communication. The most effective marketing strategy for a business is often to satisfy current customers who become strong voices in the marketplace .A customer’s lifetime value is one measurement of the financial impact a customer has on a business.

  • By projecting the potential economic value of a customer, we are able to target strong customers with compelling marketing messages.


  • It’s imperative that we fulfill our customers pillars of delight.
  • We mainly focus on answering all client questions based on priority, giving personal attention to each client, providing the best candidates for necessary positions.Create customer-focused  culture and use loyalty as our advantage.


Create customer-focused  culture and use loyalty as our advantage.



Service in hospitality sector is an object of exchange within the relations between tourist demand and tourist supply. It can be defined as an activity with main purpose to satisfy the needs of other persons. The “other persons†in hospitality sector are the guests/tourists as clients.

  • Usually the structure of the service is consisted of the following: professionalism, job responsibility, the ways how they welcome guests, how they handle with their demands, needs and wishes, the attitude towards guests while serving them, and all the activities and services that lead to complete satisfaction and experience.


  • Having in mind the character of the activities in hospitality industry where a direct contact between employees and guests is necessary for providing and realizing the services, the success of service realization and fulfill guests’ satisfaction depends the most on human factor i.e. the employees.


  • This implies to the stressed need and importance for appropriate employee structure within the process of providing services.
  • A basic motto to which employees have to keep to is “satisfying the guests’ needsâ€. By achieving this motto, the guests will be satisfied, cheerful, in a good mood, and filled with positive experience.

cost-64x61Our Proficient service includes


• Sourcing exclusive candidates.

• Tailoring Competency based recruitment process to focus on the basic requirements and specific    needs of the employer/client.

• Offering In-Depth Job details and analysis and Human Resource advice.

• Providing Industry based knowledge and information to candidates.

We majorly focus on:

Workplace Investigations:

Comprehensive, professional, third-party, examination of workplace issues that require organized, documented, non-biased investigation.

Workforce Planning:

Align the workforce with the needs and priorities of your organization in a manner that anticipates the future needs or risks of the organization.


Establish a sustainable compensation plan that aligns with your company’s talent acquisition and retention strategy, including up-to-date job descriptions, variable bonuses and salaries based on current market data.


Performance Issues:

Address employee performance issues in a non-emotionally charged yet legally-compliant manner that minimizes the impact on employees and business productivity while reducing employer risk.



HR Transformations:

Transform your HR department from an administrative framework to one that encourages employee engagement and drives business success.

Wage & Hour:

Ensure that employees are classified, documented, scheduled and compensated in a manner that is both legally compliant and consistent with your business model.


Mitigate risk by ensuring your workforce management practices are compliant with federal, state, and local regulations.

Employee Leave Administration:

Navigate complex and regional leave laws with ease, whether establishing company leave policies, managing employee leaves or addressing a specific issue that arises.

Other HR Needs:

Need assistance with other HR projects? Our team of HR professionals is positioned to assist with the knowledge, expertise, and friendly service to get the job done.

Ready to hire?

To contact us about any staffing need your firm has in either an MSP or direct client engagement, please complete the form and contact us directly.

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    28/1, Shakespeare Sarani Ganga Jamuna,
    Kolkata 700017,
    West Bengal.

    About the

    Uni-found is India’s one of the most promising provider of recruitment solutions to the Hotel and Hospitality Industry. It believes in introducing quality talents to the reputable brands. With a strong network of team across the country we are able to assist the clients and candidates nationally with real emphasis on reliable, quality and

    expertise services. Our logical and hassle free approach ensures success to both our clients and candidates. The teams are professionally trained and guided by the founder of the organisation herself Ms. Anushree Kalra who believes in ethical, quality and effective service providing.